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Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. It doesn't get easier than that!

How soon will I get my refund?

Once your items are inspected and approved for return by Frank & Eileen, your refund will typically appear within 3-5 business days on your credit card.  We do request up to 10 business days from receipt of your return package to process your items and issue your refund. 

What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale. Thanks for understanding!


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